Guarantee
Sodatide Refund Policy: How the 60-Day Guarantee Works
Yes, Sodatide has a 60-day money-back guarantee, and it covers every pack.
The window runs 60 days from purchase. You pay return shipping and should use tracking. Refunds go through the order desk. The start day is not published, so this site counts from the day you paid.
To compare what each pack costs, see the pack prices.
By the Sodatide Editorial Desk · Medically reviewed by Dr. Meetal Mehta, Physician · Revised
The promise
What the 60-day guarantee actually says
60 days, money back. The window runs 60 days from purchase, or longer if the sales page prints a longer one. It is a buying policy and no medical promise.
Every pack carries it. Two bottles at $158, three at $207 and six at $294 all sit behind the same window, so the promise does not scale with the order. That one fact does more work on this page than anything else on it.
It is a purchase policy: if you are not satisfied you can have the money back inside the window, and the buyer pays to send the product back. It says nothing about what the capsules will do.
On a product with no published strain codes that distinction is worth holding onto. The label names a Probiotic Blend of three species and goes no further. There is no strain code and no CFU count, though the Supplement Facts panel prints every amount. A refund window does not close that gap; it makes being wrong cheaper without making the label more informative.
The clock, and the assumption this site is making
The published term is 60 days from purchase, and what it never defines is which event counts as the purchase: the moment the card is charged, the moment the parcel is handed to a carrier, or the moment it reaches you. This site assumes the earliest of the three, the day you paid. That is this site's assumption and not a term anyone has published, and we make it because it is the shortest reading and the only one that cannot leave a buyer short by a week.
Does your order still qualify?
Six Sodatide guarantee questions, answered plainly
Nothing here is submitted anywhere and nothing is stored. It is the list the order desk works through, printed so you can work through it first.
Check your order against the published terms
Answer all six. Two end a claim on their own; the rest point at questions the published terms never answer.
More than 60 days have passed since you paid for the order.
You bought from a seller other than the Sodatide order desk.
You no longer have the order ID, the order email or a card statement line.
You have opened and started more than one bottle.
You want the money sent somewhere other than the card you paid with.
You are outside the United States.
One of those ends a claim on the published terms
The window is 60 days and it applies to orders placed through the desk that honours it. If either of the first two is a yes, call the order desk anyway and ask, but do not post bottles on the strength of this page.
Nothing here is fatal, and two of them are unpublished
Opened bottles, partial orders and refunds to another card are all questions the published terms never answer. Call the order desk with the order ID and ask before anything leaves the house.
Nothing on this list stands in the way
Inside the window, bought from the desk that honours it, with the order details to hand. Call the order desk, ask what they want returned, and use tracking, because the buyer pays return shipping.
Whatever this says, the order desk has the final word, because it is the only desk that can see your order. The hours the order desk keeps are not published. Nothing supplied with this stock states them, so this site prints the number and leaves the opening times blank rather than inventing a working day.
Published against unpublished
Ten things a buyer asks about a guarantee, and which six have answers
| Term | Published | What we can say |
|---|---|---|
| The length of the window | 60 days | Printed on every pack, and it does not get longer when the pack does. |
| What it is | A money-back purchase policy | The window runs 60 days from purchase, or longer if the sales page prints a longer one. It is a buying policy and no medical promise. Not a promise about your body and not a warranty on a result. |
| Who pays return shipping | The buyer | The buyer pays return shipping, and the seller asks you to use tracking. The one cost the guarantee does not cover. |
| Where returns go | 390 Park Avenue, Floor 3, New York, NY 10022, USA | A different building from the office address. The two are not interchangeable. |
| How to start it | The order desk, by telephone | The number in the footer, with the order ID. The only desk that can see an order. |
| What the desk asks for in writing | Include your full name, the email on the order and the order ID. | Three items, and all three are in the order email. |
| What event starts the clock | not published | The term says 60 days from purchase and never defines purchase. This site assumes the day you paid and marks that as an assumption. |
| Whether opened bottles qualify | not published | Nothing published treats empty, part-used and sealed bottles differently. Ask before posting. |
| Whether shipping paid is refunded | not published | Not addressed. It only arises on the two-bottle pack, where $9.99 shipping is charged at checkout. |
| Partial refunds or restocking fees | not published | Neither is mentioned anywhere in the material supplied with this stock. |
Six published terms and four blanks. The blanks are not hidden traps; they are questions nobody wrote an answer to, and the desk can settle each of them in a short call. The worst thing a site can do with them is invent a reassuring answer, because a buyer then plans a return around a term that does not exist.
This page sets out the terms of one guarantee. The four questions worth asking of any money-back promise, and the full arithmetic of a 60-day window against 60, 90 and 180 days of product, are worked through at length in four questions to ask of any money-back promise, which is the longer treatment.
Scope
What this guarantee is, and what it is not
What it is a promise about
Money. You paid for a pack, you did not get on with it, and the seller offers the money back inside 60 days. That is a real commercial undertaking.
What it is not a promise about
Your body. A refund window is not evidence that a formula does anything, and a generous return policy does not add a strain code or a live count to the label.
What it cannot answer
What you actually took. No strain codes and no CFU count are published, so nobody finishing a bottle inside the window can say how many live organisms it held.
What it changes about the decision
It makes two bottles cheap to be wrong about. $158 buys 60 days and ends on the last day of the window, which is the only pack the promise covers end to end.
Stopping for a reason other than disappointment
If you stop because something disagreed with you, health comes first. Stop taking it, keep the bottle and lot SOD-26/SO-3431, and speak to a clinician if the reaction is serious. The call to the order desk about money can wait an hour.
The label itself says to talk to a doctor before use if you take medicine, and NIH notes that probiotics might cause problems such as bacterial infections in people who are already seriously ill or who have weak immune systems. That conversation belongs with a clinician rather than with a checkout.
What our sources publish on the named ingredients, and on probiotics as a category, is on the ingredients page and the cautions page.
The cheapest way to be wrong about this is two bottles
$158, plus $9.99 shipping, buys 60 days and finishes on the last day of the 60-day window. Six bottles is cheaper per day at $1.63 and leaves four sealed when the promise ends.
Compare the packs against the window
Order desk: listed in the footer · opening hours not published
Questions
Sodatide: common questions
How long is the Sodatide guarantee?
When do the 60 days start?
How do I claim?
Do I have to send the bottles back?
Can I claim on the six-bottle pack if four are still sealed?
Which pack fits the guarantee exactly?
Does the guarantee mean the product works?
References
- National Institutes of Health, Office of Dietary Supplements. Probiotics: Fact Sheet for Consumers. https://ods.od.nih.gov/factsheets/Probiotics-Consumer/
- U.S. Food and Drug Administration. Questions and Answers on Dietary Supplements. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
Every source above was opened and read on September 30, 2026. None of them tested Sodatide itself. They describe the named ingredients and the product category, which is a different thing from testing this finished formula.